Fixed lines

Fixed lines

There are several telephone companies in Belgium, but to be connected to the land line network, an initial subscription must be taken with Belgacom the national Belgian telephone company. Belgacom offers telephone and Internet services for private individuals and small companies as well as medium and large entities.

Once a contract has been signed with Belgacom, the customer is free to choose services from any provider. Many providers offer Internet and mobile phone services as well as fixed line services, and most offer packages incorporating all three.

To get a fixed line service with Belgacom

To subscribe to Belgacom and get connected to the land line network: phone or fill out a form at a Belgacom shop. Subscribers must be over 18 and must provide proof of identity. It will be necessary to pay part of the connection costs in advance by credit card if applying for a line by telephone.

Belgacom will assign a telephone number and set up an appointment with a technician who will come and connect the line - this may take up to 10 days. Bills are then sent bi-monthly and must be paid within 15 days.

Tel: 0800 55 800